Refund Policy

Right of withdrawal

You have the right to cancel this contract within 30 days without giving any reason. The cancellation period will expire after 30 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

How can you register a return?

You can easily register your return by sending an e-mail to info@piecepro.com or via the contact form . Please state:

  • Your full name
  • The order number

Our customer service will then guide you further through the return procedure.

Consequences of revocation

If you cancel this contract, we will reimburse to you all payments received from you, excluding delivery charges, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We may, however, withhold reimbursement until we have received the goods back.

Returns

You shall send back or hand over the goods to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods. Our return address:

Crossberg 56, 6231RK Meerssen

Return Shipping Costs

At PiecePro Store we strive to offer our products at the best possible price. Unfortunately, we can therefore not cover the return costs. We hope for your understanding.

Contact

Do you have any questions, comments or suggestions? Please feel free to contact our team:

Company details

LHC Commerce
Chamber of Commerce number: 90008731
VAT number: NL004779187B03
Main office address:
Kuileneindestraat 46,
6231KG, Meerssen,
The Netherlands